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Order Out Of Chaos

Scott Walker

More books on Behaviour

Rule #1 of negotiating: it's not about you. To negotiate with a genuine awareness and curiosity, without shame, blame or judgement, is not easy. But to do so is a super power.

These days, everybody is shouting, and no-one is listening to other people's viewpoints.

When you embark on a negotiation, vital to bring more curiosity than assumptions to the table.

If your primary emotion is one of frustration, anger or insecurity, then that will dictate not only your behaviour, but also the quality of your life, regardless of how much money you have in the bank. Change your story; change your life.

"Men are disturbed, not by things, but by the view which they take of them" (Epictetus)

The one thing that separates the highest achievers is their ability to manage their emotions and the emotions of those around them.

If you find yourself procrastinating, just make a small start - don't have to write the whole speech, just sketch out main ideas.

"Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom."

When people are in grip of emotions, thy can't listen clearly. When they can't hear you, they can't be persuaded. So your words are useless until you have demonstrated empathy and dealt with their emotions.

In a crisis, most of us don't rise to the occasion, we fall to the level of our preparedness.

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